The University has opened a Student Ombuds Office.

All students who wish to complain about behaviour that violates the university regulations and the rights and duties of students of Politecnico (please go to Regulations section - in Italian only) may contact the Ombudsman.

The Ombudsman:

• acts after a non-anonymous (signed) complaint is made
• carries out an adequate investigation into the matter and tries to solve it; if no settlement is possible, the Ombudsman will inform, depending on the nature of the problem:
  • the Head of the Study Programme Board
  • the Dean of the School
  • the Chairman of the Joint Committee
  • the Rector
  • the student representatives in the Academic Senate
• protects the student against any reprisals
• informs the complainant and the student representatives of the outcome of the inquiry

Students may contact the Ombudsman:

• by going to the Ombuds office
• by mail (only signed letters are acceptable)
• by e-mail (only signed e-mails are acceptable)
• over the telephone

The Ombudsman is prof. Maria Vittoria Diamanti​​​​​​​.
E-mail: difensoredeglistudenti@polimi.it